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Academic & University Support

Your bridge to college, from first question to first day of class.

We help students and families navigate college admissions, financial aid, and university systems, with someone who has been inside these institutions and knows exactly how they work.

Why This Is Worth It

The Real Cost of Getting This Wrong

A bad college decision costs a lot more than a Puente session ever will.

The average bachelor's degree costs about $146,795 total — one wrong turn (the wrong major, the wrong school, a program that doesn't transfer) can waste years and tens of thousands of dollars of that.

Credits that don't transfer mean paying twice for a class you already passed.

Private loans carry variable, high interest with no federal borrower protections — a last resort, not a plan.

31% of Latino students at 4-year Texas universities, and 45% at community colleges, never finish — often because of missing information, not missing money.

A single misstep can cost thousands. Getting it right, with Puente, costs $35 to $550.

Most families don’t know what they don’t know.

The college process has deadlines, documents, financial forms, portals, and unwritten rules that no one explains to first-generation families. Students miss opportunities, not because of talent, but because of information.

Puente exists to close that gap. With someone who has been inside these systems as a student, as a staff member, and now as your guide.

“My daughter got accepted, but we don’t understand what to do next.”

The question Puente was built to answer.

8

Stages of support, from first question to college success

EN / ES

Fully bilingual sessions for students and families

1:1

Personalized guidance, never cookie-cutter

$35

Where every family can start, with a Resumen General session

Puente founder

Why Puente

Personal experience. Bilingual. On your side.

I was a first-generation student myself, and I experienced firsthand the confusion, paperwork, and uncertainty so many families face. That path, not a degree, is what brought me here. I bring a real understanding of what this feels like, along with the patience to make these processes feel manageable.

First-Gen College GradBilingual EN / ES1:1 SessionsConfidentialTransparent Pricing

My goal is not just to complete the task, but to empower you to feel confident doing it next time.


What We Cover

The 8 Stages

Every student enters at a different point. We start wherever you are and build forward from there. No wasted sessions, no generic checklists.

Every stage comes with bilingual handouts, 62 in all: guides, worksheets, trackers and checklists, in English and Spanish.

00

General Overview

The best place to begin. In 60 minutes, in a group or one on one, we walk through the 7 stages ahead, what universities don’t always explain, and where your family should start. $35 online, $45 in person.

60 minutesGroup or one on oneWhere to start

01

Direction & Discovery

Before applications, students need clarity. We help identify real goals, explore pathway options, including trade school, community college, and four-year university, and connect career interests to academic directions. Parents are part of this conversation from day one.

Goal settingPathway planningCareer exploration

02

College List & Research

Building the right list matters more than applying to the most schools. We research fit vs. reach schools, in-state vs. out-of-state options, and build a personalized list of 8–12 schools with deadlines, requirements, and financial context mapped out.

School researchDeadline trackerIn-state vs out-of-state

03

Applications & Documents

Applications have moving parts, and missing one can cost a student their spot. We track every required document, organize the application process, and build a strategy for recommendation letters, plus a brag sheet, so nothing falls through the cracks.

Application checklistDocument trackerRecommendation strategyBrag sheet

04

Essays & Personal Statement

The essay is where a student’s story gets told, and most students don’t know how to tell it. We work one-on-one to brainstorm, outline, draft, and refine personal statements and supplemental essays. The student’s voice stays the student’s voice.

Personal statementEssay coaching2-round review

05

Financial Aid & FAFSA

This is where most families lose thousands of dollars without realizing it. We walk through the FAFSA or TASFA step by step, identify scholarships and grants, explain cost of attendance in plain language, and help families compare aid offers so they can make informed decisions, not guesses.

FAFSA & TASFA helpScholarshipsAid offer comparisonGrants vs. loans explained

06

Acceptance & Enrollment

Getting accepted is step one. What comes next, from orientation and class registration to housing, immunization records, holds, and student portals, can overwhelm any family. We decode every step so a student arrives on campus prepared, not panicked.

Enrollment checklistPortal walkthroughHousing stepsHolds & requirements

07

College Success & Ongoing Support

Already enrolled? This stage is for students navigating the university from the inside: communicating with professors, managing time, resolving holds and financial aid issues, and working with the registrar and other administrative offices, whenever it’s needed. Universities are complex. We help students work them.

Communicating with professorsTime managementRegistrar & admin offices

For families who want to help, but don’t know the system.

Many parents are fully invested in their child’s future but have never navigated a U.S. university themselves. Puente translates, not just language, but the entire system.

We explain what credits mean. How semesters work. What a major is. What FAFSA actually asks. Why a scholarship is different from a loan. We do it in English, in Spanish, or both, in whatever way makes the family feel confident, not confused.

Book a bilingual session →

Terms we explain, in both languages

Credit hoursHoras de crédito
Financial aid packagePaquete de ayuda financiera
Expected Family ContributionContribuciĂłn familiar esperada
Academic probationProbación académica
Demonstrated interestInterés demostrado
Cost of attendanceCosto de asistencia

Our Process

How it works

Four steps. No guesswork. You always know where you stand and what comes next.

1

Start wherever makes sense

Book a $35 Resumen General, a Sesión de Diagnóstico, or a single stage from Etapas a la Medida. There’s no wrong place to begin.

2

Get a plan built around your student

In a Sesión de Diagnóstico, we look at your student’s grade, GPA, and goals, and hand you a written plan, not a generic checklist.

3

Go as deep as you need

Need more than a plan? The Roadmap puts us alongside you through Stages 01 to 07, from goal-setting to college success.

4

Your student arrives ready

Not just accepted. Enrolled, informed, and actually prepared for what comes next.

Real examples of how families come to Puente

“My daughter got accepted to three schools. We have no idea how to compare the financial aid offers or which one is actually affordable.”

In the Financial Aid & FAFSA stage, we sit down with both offers, walk through the real cost of attendance at each school, and explain what is a grant vs. a loan, so the family makes a confident decision, not a panicked one.

Financial aid comparisonEtapas a la Medida

Another common situation

“My son is in 10th grade and has no idea what he wants to do. We don’t even know when to start thinking about college.”

A SesiĂłn de DiagnĂłstico starts with a conversation about interests, goals, and options, and gives you a timeline so the family knows exactly what to do and when. No more wondering where to start.

Direction & goal-settingSesiĂłn de DiagnĂłstico

Ready to build your bridge?

See How to Get Started →

Puente Bilingual Services provides academic navigation assistance and informational guidance only. We are not licensed school counselors, college advisors, or financial aid officers. Clients are responsible for all final decisions and submissions. All advice is informational in nature.